Live Answering Service

You can’t recreate a first impression.

At Business Extension Service we understand that our telephone answering service agents are representatives of your company, and as such are responsible for setting the tone of client interactions.  We know businesses cannot afford to lose potential clients due to lackluster customer service, inaccurate messages or an uncaring voice.  Our personality and professionalism are the products we sell.  BES employs intelligent and experienced operators to take messages, dispatch calls, or handle customers’ needs in whatever way you desire.

Our features tailor fit your needs

Personalized Greeting
Customized Message Delivery
Seamless Call Transfer and Patching
Call Forwarding & Overflow Calls
Flexible Call Handling
Auto Answer with Revert to Operator Option
Automated Emailing of Messages
WAV File Emailed

Services to compliment your business

Dispatching Services
Order Entry
Virtual Receptionist
Answer and Transfer Service
Wake Up & Reminder Calls
Immediate Set Up Available at No Charge

Key Benefits

Over 30 years in business
Trained, Certified Operators
Free Local Numbers
Message Archiving
Back Up Power System
Billing plans by the call, not by the minute
Supervisors are always available

If you can think of a service you need, we will find a way to do it efficiently and cost effectively.  Contact us today for more details.