“I have used BES for almost a year and in this time have
experienced my business double in client volume! I use BES to not only take client messages
but to do all my bookings and cancellations.
I am extremely happy with all the BES employees who take the calls and
have found the management to be very caring, thorough and easy to work
with. I feel very confident that my
business is in great hands for that all-important client first contact- all
hours of the day! Thanks, BES! Great job!”
Vanessa H., Massage & Hydrotherapist
“I want to thank you and everyone at Business Extension
Service for your professionalism and friendliness over the years. I am very pleased with the services that you
provide my firm and would whole-heartedly recommend you to anyone.”
Mervyn T.,
Attorney at Law
“BES is much more than an answering service. I have been able to run my business
effectively without front office staff because of the services that Business
Extension Service provides. It is
extraordinarily cost effective. I highly
recommend them to other businesses.”
Judy C., Licensed Acupuncturist
“We have depended on Business Extension Service for over ten
years to politely take accurate messages from our clients during those hours
when our office is closed… It is extremely important to any business that they
and their clients know that messages will be taken precisely and forwarded
promptly. We have found this to be the
case with BES. As the receptionist, I
have found BES operators to be helpful, cheerful and personable… they are the
first people I speak with in the morning – so they ‘set the tone’ for my day –
and the last I speak with at night – so I can leave knowing ‘we are
covered.’”
Ron T., Insurance Brokerage
Partner and Diane S., Receptionist
“We could not do our job if Business Extension Service
didn’t do theirs. The professional
answering services provided mean that clients and fire departments can reach us
at any hour. BES operators are
consistently professional and courteous, often going the extra mile to ensure
that contact is made between the client and personnel. Thank you for helping us serve our
community.”
Maureen E, Executive Director
“Business Extension Service has proved themselves to be
consistent, reliable and always maintains excellent communication between our
staff responsible for maintaining our on call schedule. If we have changes to a provider’s profile or
protocol, they are addressed immediately.
Their on line website also allows our staff the ability and convenience
to make and monitor changes to our call schedule via computer. We are very pleased and gladly recommend the
service they provide.”
Heidi N., Medical
Center Administrator
“If there is one thing that I can point out… it is that
people do not hang up on a live voice.
Many people refuse to talk to an answering machine or voice mail and
consequently hang up. But that same
person will talk to an operator. As a
result, I feel that using BES enhances my business operation and has allowed my
company to grow. Keep up the good work!”
Bob A., Business Owner
“As a psychiatry practice, we often have emergent issues
that must be handled with finesse and sensitivity. The operators at BES have handled out
after-hours emergency calls in a professional, prompt and confidential
matter. I would wholeheartedly recommend
Business Extension Service to any business!”
Lindi F., Office Manager
