Order Processing

Our Virtual Receptionists can use your website to place your orders, ensuring there is no double entry required. This allows your orders to go directly to CRM.
Live Answering Service Order Processing Shopping Cart Online StoreYou will work with an Account Executive to determine how you would like us to place your orders and how to process them. We work with a variety of online stores, and in conjunction with your programmed account settings we can ensure your account is customized to allow our associates to answer questions about your products.
You account is also flexible–we can add temporary information such as sales, promotions and shipping specials, allowing our associates to take your calls quickly and professionally.
Email and text messaging are commonly used by our clients to receive their messages. These can also be encrypted using our Secure Messaging feature, which is a great solution for any clients who may receive confidential information in their messages. This feature is commonly used by small businesses which receive orders containing credit card and other sensitive information. We can help you ensure your customer’s information remains safely confidential with this solution!

Contact us for a quote today, either by using the form below or by contacting an account executive at 800-628-7470.

 

Not Sure Where to Start?