Choosing BES, A Live Answering Service
No matter your reason for needing a live answering service, BES can help your business grow! We answer 24/7/365, meaning you never miss a call. This includes weekends and holidays!
We have multiple backup systems in place ensuring we do not lose functionality when the power is out or the phone lines go down.
Customer service is our primary goal. BES believes that all issues should be handled immediately by dedicated account managers and supervisors. We understand that last minute changes can happen at any time, and we will always be available to help your businesses achieve what it needs.
Affordable plans help you save money and lower your overhead. By using BES, you will not need to hire extra office staff, saving you thousands of dollars every year in wages, benefits, payroll taxes, and vacation pay.
We have been in business since 1972, and have over 40 years of experience in the live answering service industry. Located in Bellingham, Washington, our operators have neutral accents allowing them to easily communicate with your clients.
We train our employees with industry specific skills, ensuring knowledgeable customer care from the start!
Confidentiality is of utmost importance to BES. We are fully HIPAA Compliant. Text messages and emails can be encrypted through our Secure Messaging application.
For more information about our live answering service features, please refer to the Top 10 Reasons to choose BES!
For any additional questions you may have about our services, please refer to our FAQs or contact an account executive at 800-628-7470.