Forms & Files

Abbreviation / Stamps Cheatsheet

Ever wonder what that funny shorthand is at the bottom of the messages faxed or emailed to your office?  This Cheatsheet will help you decode all of the abbreviations BES agents use.  If you find a new one that isn't on the sheet, tell us about it here.

Adobe Reader

Free software download to read .pdf documents.

Forwarding Lines

These are instructions for how to manually transfer office lines to the answering service.

Frequently Asked Questions

This .pdf document outlines some answers to frequently asked questions about Business Extension Service practices.

HIPAA Business Associates Agreement

A MS Word agreement available for download between Business Extension Service and any client interested in having HIPAA compliance statements on file.

Office Information Worksheet

For new accounts.  This is the set up page that creates the base for your account.

Physician Preferences Worksheet

Use this file if you are a multi-specialty clinic, have doctors in more than one business suite, or employ personnel with varied call preferences.

Staff Phone Numbers Worksheet

A worksheet detailing staff names, positions and phone numbers for new accounts and account updates.

Voicemail Instructions

This is an easy-to-use guide for Business Extension Service's VoiceNet system.