About BES Answering Service

BES LogoAt Business Extension Service our vision is to maintain excellent customer service in the live answering service industry. In business since 1972, BES has more than 40 years of experience! We recognize that problems do not limit themselves to the hours of 9-5.  We have a manager on call 24/7  to ensure that call quality is maintained and to field client requests, no matter how small.
Customer service is guaranteed through intensive agent training and adherence to strict hiring prequalifications.  Our agents average 10 years of customer service experience and undergo testing to ensure they possess necessary spelling, grammar, writing skills, and cognitive abilities to assess a situation and act appropriately. This leads to low turnover rates, helping to ensure a quality product for your business.

For more information, please contact us using the form below or by contacting an account executive at 800-628-7470.

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