Helpful Links & Resources

Association of TeleServices International (ATSI)

ATSI is the only national trade association representing the live telephone answering, voice mail and teleservices industry.  ATSI's voice is heard before the U.S. Congress, the Federal Communications Commission, various state governments, and regulatory bodies as well as before the telephone companies.

IVR Cheatsheet

This is a cheatsheet for finding a real person when you call those automated customer service lines.  The number of digits you have to dial to get an agent after calling Business Extension Service?  Zero.

NotePage

This website offers carrier support information and settings for virtually any type of cell phone or text paging service.

StarTel Corporation

Business Extension Service's telephony switch hardware and software utilized in the call center.